🔐 1. Overview
Prem Mart respects your privacy. This policy explains how information may be collected, used, stored and shared when you browse our website, create an account, place an order, contact support or use location-enabled delivery features.
🧾 2. Information We Collect
- Name, mobile number, email address and account details.
- Delivery address, city, postal code and location/map link when you voluntarily provide it.
- Order details, selected products, quantities, payment method and transaction status.
- Technical data such as browser type, device type, IP address, pages viewed, referring pages and approximate location.
- Messages, feedback and customer-support communications.
Do not submit sensitive personal information that is not required for ordering or customer support.
⚙️ 3. How We Use Information
- Process, confirm, deliver and track orders.
- Contact customers about order status, delivery issues, refunds or support requests.
- Maintain accounts, carts, wishlists and customer preferences.
- Prevent fraud, abuse, security incidents and unauthorized access.
- Improve website performance, product availability and customer experience.
- Display advertising and measure website traffic where enabled.
- Comply with applicable legal, tax and regulatory obligations.
🍪 4. Cookies, Analytics & Advertising
Prem Mart may use cookies, local storage and similar technologies for login sessions, shopping carts, preferences, analytics, security and advertising.
Google AdSense and third-party advertising
If Google AdSense or another advertising service is enabled, third-party vendors, including Google, may use cookies to serve, limit, personalize or measure advertisements based on visits to this and other websites. Google may also receive device, browser, IP-address, interaction and cookie information in accordance with its own policies.
- Users may manage advertising personalization through Google advertising controls.
- Non-personalized ads may still use cookies for frequency capping, aggregated reporting, fraud prevention and similar purposes.
- Where legally required, a consent message may be shown before optional advertising cookies are used.
🤝 5. When Information May Be Shared
Information may be shared only as reasonably necessary with service providers such as hosting, database, authentication, payment, analytics, advertising, communications and delivery partners. Information may also be disclosed when legally required, to protect users, or during a business transfer.
Prem Mart does not sell customers' personal information as a standalone commercial product.
🛡️ 6. Data Security & Retention
Reasonable administrative and technical safeguards are used to protect data. However, no internet transmission or storage system is completely secure. Information is retained only for as long as reasonably necessary for order processing, support, accounting, security and legal purposes.
🎛️ 7. Your Choices
You may request correction or deletion of eligible account information, withdraw optional cookie consent, disable browser cookies, or contact Prem Mart regarding privacy questions. Some data may need to be retained for legal, accounting, fraud-prevention or dispute-resolution purposes.
👶 8. Children's Privacy
The website is intended for general audiences and is not designed to knowingly collect personal information from children without appropriate parent or guardian involvement.